About Southern Tire Mart at Pilot Flying J
Southern Tire Mart at Pilot Flying J is a highly praised repair shop known for its excellent service and professionalism. Customers appreciate the reliable, honest service provided with integrity. The staff, including Tommy and Trinity, offer great support and expertise, often going the extra mile to ensure customer satisfaction. The shop is conveniently located behind the Pilot gas station, making it easily accessible. Many reviews highlight the prompt assistance received during emergencies, such as flat tires, especially during challenging weather conditions. Customers have noted that the team is friendly and accommodating, ensuring a quick turnaround for repairs. With extended hours, Southern Tire Mart is ready to help when most shops are closed. Overall, it comes highly recommended for anyone needing tire care or roadside assistance, with many customers expressing their intention to return for future needs.
I went in a couple nights ago and needed my oil pressure sensor replaced. 1 tech was in the shop and another was on a road call. Stephen was the tech in the shop that night but his shift was ending at 10pm. I went in around 9:30pm.tech Stephen and the lady at the front desk were very helpful and Stephen stayed past his shift to get me back on the road. They were super helpful and understanding of my situation. I appreciate the customer service. I will definitely be back and recommend these guys to anyone needing work done! 5 stars for sure!!
Had an emergency trying to get home, I had the tire and they were very helpful and very nice! Definitely recommend for anyone needing an emergency done for a tire! Steven was the guy that helped me and he was the best!
The staff was very polite and quick to get my truck in the shop to get my service done. The young lady Aurora in the office was very polite and welcoming almost making you feel like family. The technician Stephen and Dustinthat worked on my truck did an outstanding job even checked over the whole truck to make sure there was no other issues that I needed to have addressed. I will definitely be coming back to this location for services that I need. Being an OTR truck driver when you go to a shop and they treat you with respect and kindness it goes a long way. If I could give it more than five stars, I would.