About Regal Nails, Salon & Spa
Regal Nails & Spa, located in Hagerstown, is dedicated to helping clients look and feel their best through healthy care and high-quality beauty products. The salon has received positive reviews for its excellent customer service, with one customer expressing satisfaction after returning to have their nails fixed. The staff's kindness and skill have kept another customer coming back for 13 years, despite moving an hour away. The salon offers waxing services, and two specific employees, Anna and Tim, have received high praise for their work. Anna is commended for her artistic skills and for watching children grow up. Tim, who is particularly popular, is praised for his magical abilities in nail painting and for his support during difficult times. However, some customers have had difficulty scheduling appointments with Tim due to his popularity, causing them to go elsewhere. Overall, the salon is highly regarded for its dedicated and skilled staff, and customers express a strong preference for specific employees.
Had my nails done yesterday and when I left I wasn't fully satisfied with the results. I went back today and Ann took me right in and fixed everything for me! I love my nails now. Thank u for the excellent customer service experience.
I’ve been going here for 13 yrs, moved an hr away but still will drive because of the service. They are amazing people, so kind and do an amazing job every time. I’m so grateful for them.Services: Waxing
Anna and Tim are the best!! I have been coming here for years like since my kids were little!! Anna has literally watched my kids grow up!! Unfortunately, a while back here Tim just never seemed to have time for me on his schedule and waiting there was too long for walk ins.. while they are all very friendly I refuse to let anyone but Tim or Anna do my nails.. and Unfortunately have been unable to ever get an appt with Tim.. I had to go elsewhere to get my nails done but have never been as satisfied or happy as with Tim!! Today I hope go get there as soon as they open and be able to see Tim asap.. if not then I would have to go elsewhere again...but tbh I miss Tim and...read full review