Reviews for JCPenney Salon

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  • March 2024

    i have been with Jenna at JCPenny in Hagerstown for five years. I WON'T GO ANYWHERE ELSE. Jenna is professional, a color and cut expert and continues to manage my styling with suggestions appropriate for season as well as the amount of light in my color and highlights. The salon is managed by Gordon, another professional who handles alll aspects of client concerns with exceptional finesse. The salon team members are service oriented and assist with questions.

  • November 2025

    Great service, reasonable prices and amazing attitudes. Tracey is my girl and I adore her, for this mobility challenged old woman she is a God send. The entire staff in this salon are friendly and accommodating they make you feel extra special.

  • August 2025

    Been to this salon 2 times in the past 2 weeks..both times could not get in as I watching girls sit in chairs scrolling phone..very disappointed. UPDATE
    Gordon reached out to discuss the issue I experienced, he offered a free cut. and a style I am thrilled with. Thank you to both stylist whom made my experience great and to Gordon who got me back to Penneys!!

  • JCPenney Salon

    17301 Valley Mall Rd Suite 400, Hagerstown

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