Reviews for Eichelberger's Towing & Recovery
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Eichelberger's Towing & Recovery
720 Cross St, Hagerstown
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My insurance provider connected me with an unspecified towing company, so I wasn’t sure what to expect.Fortunately, Matt’s kindness quickly turned around what was initially an unfamiliar (this was my first time getting my car towed!) and stressful situation. Due to a last minute change to my towing destination, Matt had to transport me and my vehicle 20+ minutes in the opposite direction. Despite it being the end of his day, he was both professional and personable.Thank you, Matt, for being patient with me given the circumstances and helping me out in a pinch!
USE THIS COMPANY! We are not from the area (Michigan) and we broke down the day before Easter and this company was quick to get to us, towed us where we wanted to go even though we changed our minds twice. Haley and Conner were so fantastic, their loving personality and quickness to get to you and take care of us is unmatched! If I were from the area I would call them every time because I know that in my time of crazy, Haley and Conner will take great care of us and our vehicle! Other reviews say their customer service is terrible and that cannot be more far from the truth!! Haley drove all the way out to us as well just to drive us where we needed to go and Conner went...read full review
Just wanted to thank Charlie from Eichelbergers Towing for helping me out today. We were stranded in Hagerstown this morning and he saved the day. Charlie was on time, courteous and knew exactly what he was doing. He towed our vehicle to the dealership and made sure everything was good before he left. I can’t recommend this towing company enough. Thank you again Charlie!!!