ZIPS Cleaners is praised for its friendly and professional staff, particularly highlighting the excellent customer service. Customers appreciate that the team greets everyone with smiles and provides helpful assistance. Many express satisfaction with the quality of service, especially for dress shirt cleaning. The positive experiences shared indicate that ZIPS Cleaners is a recommended choice for reliable cleaning services, with a focus on making customers feel welcomed and valued.
Customers have noted the team's willingness to help, professionalism, and commitment to customer satisfaction. One customer was particularly impressed with the accommodations made for a last-minute request, while another praised the dedication of the staff in finding a lost button and ensuring the customer's satisfaction. Overall, ZIPS Cleaners is known for its great customer service and dedication to keeping its customers happy.
Vilma, the manager of Zips Cleaners she’s very detail, when she sees something damage on my clothes before she go to wash. She will let me know. It’s already be damaged. She’s very polite respectful always have smile on her face. She deserve to get promoted to leadership. She’s absolutely somebody going above beyond for the job that she’s doing. I hope the corporate manager sees that value her hard work. 5/9/2026
Maria was able to accommodate a request that I urgently needed for a last minute event. She was so kind and professional and went above and beyond. I usually take my clothing to a nearby cleaners. Not anymore! Because of Maria, ZIPS will be my preferred cleaners.
I have anything but great things to say about this location. I've been a customer for over 5 years.
They're always willing to help, professional, and does great work!
13083 Wisteria Dr, Germantown, MD 20874
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