Family HealthCare

$$ • Medical Clinics, Family Practice

19851 Observation Dr #250, Germantown, MD 20876
(301) 972-0400
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Reviews for Family HealthCare

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  • May 2023

    I have been with the practice for over 20 years but my husband joined the practice about two years ago. Dr. Avi Schachter is our doctor and he is the BEST. He truly cares about his patients and you never feel rushed during the visit. He takes his time to explain the medical issue and the proposed plan to address it. Dr. Schachter responds to our questions via the patient portal in a timely manner for which we are extremely grateful. The patient portal is user friendly and it amazes us how quickly the staff responds to the questions regarding payment or prescription refill etc. We are very pleased with the service provided by the staff at Family Healthcare especially Dr....read full review

  • Feb 2023

    I've been coming here for years and have been very satisfied. Everyone is always so nice and helpful. All of the docs and PAs are great. When I was upset about a diagnosis, Dr.Schacter went above and beyond talking to me and reassuring me (way past my appt time). I moved north a couple of years ago and still drive down to see him.

  • Nov 2022

    Family Healthcare has been my doctor for almost ten years. I have never had a problem with them in the past, but I called them last week for a physical and they said they were booked through NEXT OCTOBER. They are booked for ELEVEN straight months! When I told them I needed a physical by December as part of an adoption process, or I at least needed a form filled out, they said they couldn't get me in until next October and they couldn't fill out the form without a recent physical. I asked them if they at least had a wait list to fill any upcoming cancellations, and they said no. When I said it sounded like the only thing I could do was to find another practice, they said...read full review

Hours

Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8 - 11AM
Sunday: Closed

Tips

accepts credit cards accepts insurance gender-neutral restrooms

Ratings

Google Google: 2.6/5

Family HealthCare

19851 Observation Dr #250, Germantown

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