Family HealthCare 19851

$$ • Medical Clinics, Family Practice

19851 Observation Drive, Germantown, MD 20876

About Family HealthCare 19851

Family HealthCare is a medical practice that has been serving patients for over a decade. The practice is highly regarded by its long-term patients, who praise the excellent care provided by the doctors, particularly Dr. Avi Schachter. Patients appreciate the time and attention Dr. Schachter dedicates to each visit, ensuring they understand their medical issues and treatment plans. The practice's user-friendly patient portal and responsive staff also receive positive feedback, with patients expressing gratitude for the timely handling of inquiries and prescription refills. Recent reviews highlight the staff's helpfulness, especially when patients are very ill and need urgent care, with staff members like Nils and Amir making patients feel cared for and at ease. Nils Brownsworth, a physician assistant, is described as caring, attentive, and gentle, with patients trusting his advice and feeling comfortable discussing their health concerns. Overall, Family HealthCare appears to be a well-established practice that provides quality care, though it may need to address concerns about appointment availability and customer service to maintain its positive reputation.

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Reviews for Family HealthCare 19851

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  • Jul 2026

    Katie the PA was AMAZING! She fit me in last minute. She was nothing but kind and professional. I also thought the staff was friendly and welcoming. 5 stars For the courtesy I was given

  • May 2026

    I want to take a moment to thank Nils Brownworth for his compassionate, attentive, and professional care.
    He listens carefully to my concerns, explains things clearly, and makes me feel valued and respected during each visit.
    Nils genuinely cares about his patients and works diligently to find the best treatment options to enhance their health and quality of life.
    His kindness, patience, and understanding have greatly improved my healthcare experience.
    I truly appreciate his dedication, support, and willingness to assist.
    I highly recommend Nils Brownworth PA at FHC to anyone seeking a knowledgeable and caring primary care doctor.

  • Dec 2025

    I’ve never had any issues with the doctors or nurses here, they have always been very kind and attentive. I’m not sure what’s going on with the front desk staff but they were just…mean. They tried to get me to tell them how to do their job, which was odd and uncomfortable, before calling a PA who was able to assist them.

Hours

Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 7PM
Friday: 8AM - 5PM
Saturday: 8 - 11AM
Sunday: Closed

Tips

accepts credit cards accepts insurance gender-neutral restrooms

Location

19851 Observation Drive, Germantown

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