Family HealthCare is a medical practice that has been serving patients for over a decade. The practice is highly regarded by its long-term patients, who praise the excellent care provided by the doctors, particularly Dr. Avi Schachter. Patients appreciate the time and attention Dr. Schachter dedicates to each visit, ensuring they understand their medical issues and treatment plans. The practice's user-friendly patient portal and responsive staff also receive positive feedback, with patients expressing gratitude for the timely handling of inquiries and prescription refills. Recent reviews highlight the staff's helpfulness, especially when patients are very ill and need urgent care, with staff members like Nils and Amir making patients feel cared for and at ease. Nils Brownsworth, a physician assistant, is described as caring, attentive, and gentle, with patients trusting his advice and feeling comfortable discussing their health concerns. Overall, Family HealthCare appears to be a well-established practice that provides quality care, though it may need to address concerns about appointment availability and customer service to maintain its positive reputation.
I became a patient almost 2 years ago with this practice, and I had the opportunity to see Mrs. Katherine Sirianni in Germantown. She is AMAZING, very attentive, great bedside manner, and knowledgeable, she listens to my concerns. This office is not close to me but it is well worth my gas money to have a great provider. I highly recommend her!
My doctor is fantastic at FHC. However, the front desk team is rude and unprofessional. Additionally I came in to see if someone could administer a shot for me and the nurse, after being asked to wait 40 minutes said she didn’t have time. I’ve been a patient of this practice since 1991. Very disappointed and contemplating getting new doctors. Not because of my doctor but because of the team supporting the doctors.
Katie the PA was AMAZING! She fit me in last minute. She was nothing but kind and professional. I also thought the staff was friendly and welcoming. 5 stars For the courtesy I was given
19851 Observation Drive, Germantown, MD 20876
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