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BestProsInTown
Overall rating
3.2
out of 5
118 reviews
5 star 51%
4 star 1%
3 star 4%
2 star 6%
1 star 38%

About Visionworks

Visionworks is a leading optical retailer with over 770 locations across 41 states and Washington, D.C. The company is dedicated to providing a superior customer experience. Visionworks offers a wide selection of glasses and contact lenses for men, women, and children, known for their high quality, best value, and wide selection. They carry designer and exclusive brands, including Ray-Ban, and also provide prescription sunglasses.

Visionworks accepts thousands of vision insurance plans, and customers can use their FSA for eye exams, prescription glasses, and contact lenses. The stores have helpful staff who are quick to assist customers, even in finding hard-to-find contact lens matches. The eye doctors at Visionworks take the time to thoroughly examine patients, helping them understand their eye conditions and necessary treatments. Customers have reported efficient and pleasant experiences, with quick service and all their questions answered. Reviews highlight that staff members like Mohammed, Alexis, Teresa, and Janice offer excellent customer service, making appointments enjoyable and stress-free. The atmosphere is enhanced by great music, contributing to a fantastic overall experience.

Aug 2026
5.0
I'm not the type to leave a review, but when I do, it's because the service was ASTOUNDING. This was my first time at Visionworks and I was nervous because in the past it's been a hassle finding places that accept my vision insurance; but Visionworks was everything but that. It was easy to make an appointment and navigate the online registration system. The office itself was incredibly accommodating; I had asked if I could move my appointment up since a previous appointment in the area had ended earlier than anticipated. The person at the front desk kindly moved me up and got me situated quickly. The place was clean, quiet, and the wait time was very short. The doctor… read full review
Aug 2026
5.0
Had a bad experience at the Owings Mills location so I was very appreciative of the wonderful experience I had at the Ellicott City location. The staff was great and the doctor was friendly and explained everything.
Mar 2026
5.0
Dr. Maria Pham was super Amazing! She took very good care of me and family!

Most definitely better thank most providers that I’ve seen and experienced at vision works!
Photos of Visionworks, 9150 Baltimore National Pike Ste 15,  Ellicott City
All 17 photos

Hours

Monday 10AM - 6:30PM
Tuesday 10AM - 6:30PM
Wednesday 10AM - 6:30PM
Thursday 10AM - 6:30PM
Friday 10AM - 6:30PM
Saturday 10AM - 6:30PM
Sunday 11AM - 4PM

Location

9150 Baltimore National Pike Ste 15, Ellicott City, MD 21042

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Visionworks · 9150 Baltimore National Pike Ste 15, Ellicott City, MD 21042

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