About Tide Cleaners
Tide Cleaners has received mixed reviews, but overall, customers appreciate the friendly and professional service provided at this location. Staff members are often described as helpful, polite, and attentive, with some reviews highlighting specific employees who go above and beyond in customer care. The team is praised for their genuine concern, prompt responses, and personalized attention, which help improve the overall experience. Many customers value the quality of the dry cleaning, noting that their garments are cleaned well and handled with care. However, there are some concerns about pricing, as one customer mentioned paying a high cost for cleaning a quilt, which led them to consider local alternatives. Additionally, a few reviews mention issues that arose after the business was taken over by Tide Cleaners, such as spots appearing on shirts or minor damages to garments. In these cases, the management was responsive and worked to resolve problems, with one owner praised for their persistence and customer-focused approach. Overall, Tide Cleaners is seen as a locally owned and operated business that maintains a good standard of work and customer service. The staff’s friendliness, along with their efforts to address concerns, contributes to a positive reputation, making it a reliable choice for dry cleaning in the community.
Professional atmosphere and the employees are friendly as well so nice to go into a shop and be able to understand the person you’re talking to. We live all the way in Calvert County so it’s only one. I have several things and I’m heading this way that I can use tide. That said they just dry cleaned my son suit and starch his shirt and I felt like it was for a very good price.
I would definitely recommend them
Very professional, warm, and accomodating! They were able to get my son’s white military uniform cleaned beautifully and quickly-which was a lifesaver for a last minute rush (due to poor planning on our part). Thank you!
I feel spoiled to have pick up and drop off. We have very busy schedules and going to Edgewater to drop off and pick up isn’t always convenient. Now I just open the app, use a coupon and BOOM. I have fresh dry cleaned clothing! Thank you!!!