About Arundel Gas & Water Conditioning
Arundel Gas & Water Conditioning has received mixed reviews from customers. Some have reported issues with billing and customer service, noting instances of deceitful practices. However, after a recent interaction, one customer acknowledged improved service and resolution of errors. On a positive note, another customer praised the company for their expertise in handling propane systems and building custom solutions. Additionally, a long-term customer expressed appreciation for the prompt and professional service, highlighting the kindness of their staff during emergencies. Overall, while experiences vary, the company has made efforts to address concerns and provide quality service.
Absolutely horrible company! They flat out LIED to me and I caught them on my cameras! I was billed for a minimum tank fill up, but the tank was not filled. I have the video to prove it! The customer services is a joke, and the supervisor is never in to return calls. I would think twice about using this company as they have VERY deceitful practices. - REVISION - I have raised my review from 1 to 3. Customer service rep I spoke with today was very nice and helpful. Supervisor called me back apologized for the error and waived all fees. Mistakes happen, but they fixed them.
We were completely out of propane and they made it priority to take care of us right away. They have always been great in the 4 yrs. we've lived here. But this time the driver was just extremely nice and even helped me get our tricky water heater going again. He was so sweet, I asked him if he could open a spaghetti sauce jar too..lol. Just want to say in this day and age, professionalism isn't the usual. They were all very professional in every way. And we sure appreciate it
Arundel Gas assisted me through every step of installing propane in my home. From doing a sight inspection, installation of the lines and tank to the final county inspection the people of Arundel Gas were professional, knowledgeable and courteous.