About Sears Appliance Repair
Sears Appliance Repair offers appliance repair services for many brands and models, including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid, and LG. With over 850,000 five-star reviews, they have local technicians who can fix appliances no matter where they were purchased. Their technicians are known for their politeness, knowledge, and thorough explanations of the issues and repairs. They provide same day or next day appointments, diagnosing problems, explaining them clearly, giving repair cost estimates, and completing the repairs efficiently. Sears Appliance Repair also offers a 90-day satisfaction guarantee to stand behind their work. Customers appreciate the technicians' friendliness and expertise, especially noting their ability to handle complex repairs, like GE washers, and their willingness to go the extra mile, such as spending over an hour to fix a washer that had been out of commission for 10 weeks. However, some customers mention that communication about arrival times can be inconsistent, with appointments sometimes scheduled for the afternoon but technicians arriving early in the morning. Overall, Sears Appliance Repair is recognized for reliable, professional service across a wide range of appliance issues.
I had a very positive experience with Sears Appliance Repair. I was able to book online and I received consistent updates leading to my appointment. Joe, the technician, was great and very informative. He showed me exactly what was wrong with my dryer piece by piece. Although I declined full service due to the cost for me, he was still very polite and completely understood. I'd call them again if I needed anything.
The person who came today knew what he was doing, explained it thoroughly, went through a cycle. He was friendly and took time to be sure we knew to keep any boxes or envelopes to help identify the part number. He was able to decode everything and tested every aspect before leaving.
Joe is a top rate technician and knows the GE washers like the back of his hand. He went out of his way today 1+ hour to repair our washer that has been out of commission for 10 weeks.
Thank you very much, Joe!