Justin and Jeremy were fantastic. As a Community General Manager on Kent Island, I was dealing with issues related to our pool gate magnetic lock system. Key One was incredibly responsive, provided all required documentation, and offered quick scheduling availability.
They quickly diagnosed the issue with our Avigilon system and corrected the scheduling problem that was preventing the gates from locking properly. On top of that, I was having trouble with my docking station, which was limiting access to the software—but they took the time to fix that as well and even cleaned up my (very messy) computer cords.
They truly went above and beyond in delivering excellent customer service, and I look forward to working with them again in the future.“
“So much more than a key company!
Justin and Jeremy were fantastic. As a Community General Manager on Kent Island, I was dealing with issues related to our pool gate magnetic lock system. Key One was incredibly responsive, provided all required documentation, and offered quick scheduling availability.
They quickly diagnosed the issue with our Avigilon system and corrected the scheduling problem that was preventing the gates from locking properly. On top of that, I was having trouble with my docking station, which was limiting access to the software—but they took the time to fix that as well and even cleaned up my (very messy) computer cords.
They truly went above and beyond in delivering excellent customer service, and I look forward to working with them again in the future.“