Dr Grady was ok.Kevin, the receptionist..... I could not deal with.Very rude and condescending.Tries to talk over top of you , etc.You shouldn't feel "stressed out" when you need to make a doctor's appointment or go to one.I finally had to leave them.
March 2022
We can't say enough good things about her and love her ?
March 2022
I waited nearly 2 hrs for a phone conference. Apparently Dr. Grady was having difficulties with the technology and didn’t realize I was connected. She continued to berate and curse out Kevin frequently using the F word. When I called back she was obviously irritated and turned it on me and my concerns for treatment and said it was silly and said “is this the only reason you called?” I also tried to bring up mental health issues after a recent surgery but couldn’t take any more of her rude, unsympathetic behavior and tone and had to hang up in tears.
Dr Grady was ok.Kevin, the receptionist..... I could not deal with.Very rude and condescending.Tries to talk over top of you , etc.You shouldn't feel "stressed out" when you need to make a doctor's appointment or go to one.I finally had to leave them.
We can't say enough good things about her and love her ?
I waited nearly 2 hrs for a phone conference. Apparently Dr. Grady was having difficulties with the technology and didn’t realize I was connected. She continued to berate and curse out Kevin frequently using the F word. When I called back she was obviously irritated and turned it on me and my concerns for treatment and said it was silly and said “is this the only reason you called?” I also tried to bring up mental health issues after a recent surgery but couldn’t take any more of her rude, unsympathetic behavior and tone and had to hang up in tears.