Reviews for The HotTubMan LLC.
Write a reviewFrom The HotTubMan LLC.
Hours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 10AM - 4PM
Sunday: Closed
Tips
accepts credit cards
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Ratings
Google: 4.8/5 BBB: A+The HotTubMan LLC.
396 Laurel Trail, Crownsville
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Couldn’t be happier with my experience with them. My normal hot tub service company was 6-8 weeks out, and actually never even called me back to schedule me. Brian texted me back next day and got me scheduled in 2 weeks. Eric came out fixed the problem and explained to me in detail everything I needed to know to keep my tub maintained. He went above and beyond the repair by giving me recommendations /advice. I’ll be using these guys from now on.
Great company! I heard back from my appointment request form in about 20mins which is crazy good turnaround time and had an appointment booked for a week out (holiday week). Eric was able to diagnose and repair my issue the same day, even drain (had to for this repair)/clean/refill my tub. So thrilled to have my little tub back up and running so quickly and painlessly!
While I did not end up using their services (my tub appeared to have fixed itself), their responsiveness was A+. Unlike many others in the Hot Tub service industry, they promptly returned calls and were over-communicative during the Thanksgiving break via their text service informing you of the scheduled working hours. If my tub un-fixes itself, will be sure to call them first.