About PetsHotel Columbia
Reviews for PetsHotel Columbia
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Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 6PM
PetsHotel Columbia offers a wide selection of cat treats and a generous return policy for trying new foods. The staff are pleasant, and the co-located adoption center provides an opportunity to meet potential furry companions. The doggie day camp receives high praise, with friendly and welcoming staff who cater to even the most anxious dogs. Customers are consistently satisfied with the hotel's services, especially for long vacations.
Shopping - They have pretty much anything you need, but look for the discounts to make it worth it. Puppy classes - They provided some very helpful techniques and tricks, for our first few weeks with our puppy. However, there were several weeks when we were the only ones to show up to class, and rather than give us a little extra one-on-one time and learn a new trick or two, they simply ended class 1/2 an hour early! Day camp - We've only had one day so far, but so far we've been very unimpressed. They seem hesitant to be upfront with information about what their day-to-day routines actually look like, and the information they do provide is pretty misleading. Based on the website, they lead you to believe that Day camp is from 9-5 and anytime before or after that timeframe, they're in their own 4'x6' kennel-type space. They describe day camp as having group play and socialization, sensory stimulation, plenty of individual walks, activities and skill enrichment. After our first pickup, the debriefing made it seem more like the default is keeping them in their individual kennel, and they get out for maybe an hour or two throughout the day. They also said that we have to pay extra if we want them to give our dog individual attention or any treats... Who knows, maybe day two will be better, but so far, definitely unimpressed.
Nice selection of cat treats. I always prefer to try a single serve of a new treat or food before ordering in larger quantity, especially as my older cats tend to be (even more) finicky. Staff are pleasant, and there's a generous return policy for trying new foods. I also have a soft spot for this location because their co-located adoption center is where my girls came from. Always take a look to see what kitties are awaiting their forever homes, you may come away smitten.
My dog LOVES the doggie day camp! All of the staff know him and he clearly loves them all. Everyone is friendly and welcoming and my fussy anxious dog happily trots along with them. I was skeptical about a day care at Petsmart and they have gone above and beyond to show me what an awesome day camp they run.