About ZIPS Cleaners
ZIPS Cleaners is a business that consistently exceeds customer expectations. They are attentive, texting updates, and completing tasks quickly, such as hemming and cleaning pants in less than a week. The staff is hardworking, and they do dry cleaning and laundry extremely well. Customers have praised their high-quality results, noting efficient and timely service—clothes are often ready the next day. The store is clean and the staff is friendly, providing great service. They handle various items, including decorative pillow covers with silk, fringe, velvet, and appliques, which are always done professionally and often ahead of schedule. However, the business has been criticized for not providing adequate air conditioning, especially during hot weather, which can be unsafe for employees. Overall, ZIPS Cleaners offers reliable service, with a dedicated team that strives to meet customer needs, though some improvements could be made to support employee well-being.
dropped off my dress yesterday afternoon to be steamed for a wedding the next day and was told it wouldn’t be ready in time. Marlin, Will, and Brian still worked with me to make sure I got my dress when I needed it, even coming in on their day off to help. I really appreciated them going out of their way and following through on what they promised. Great customer service.
I can’t thank Brian, Marlin, and Will at this ZIPS location enough for their help. I had a wedding to attend and came with a very last-minute dry cleaning request, and they went above and beyond to make sure my items were ready right when I needed them. On top of the amazing turnaround time, the quality was great and the staff was incredibly friendly. They’ve earned their stars!
First time using this cleaner and they were great!