About ZIPS Cleaners
ZIPS Cleaners is a business that consistently exceeds customer expectations. They are attentive, texting updates, and completing tasks quickly, such as hemming and cleaning pants in less than a week. The staff is hardworking, and they do dry cleaning and laundry extremely well. Customers have praised their high-quality results, noting efficient and timely service—clothes are often ready the next day. The store is clean and the staff is friendly, providing great service. They handle various items, including decorative pillow covers with silk, fringe, velvet, and appliques, which are always done professionally and often ahead of schedule. However, the business has been criticized for not providing adequate air conditioning, especially during hot weather, which can be unsafe for employees. Overall, ZIPS Cleaners offers reliable service, with a dedicated team that strives to meet customer needs, though some improvements could be made to support employee well-being.
We had a dry cleaning “emergency” and Zips had excellent customer service. Emilio went above and beyond to help us out so kudos to him! They are now our only choice for dry cleaning. Thanks!