About A-Z Heating AC & Refrigeration
A-Z Heating AC & Refrigeration is a reputable company that prides itself on providing high-quality design and installation services, on schedule and on budget, along with exceptional customer service. They understand the importance of time and cost and strive to exceed client expectations, offering flat rate pricing and valuable maintenance contracts. Their team of licensed technicians, with a minimum of 10 years of experience, is dedicated to fixing what's broken and providing reliable solutions. Whether it's a quick repair or a new installation, A-Z Heating AC & Refrigeration is committed to providing professional, efficient, and communicative service. Their clients appreciate their prompt responses, thorough explanations, and recommendations for future maintenance. With a focus on customer satisfaction and a reputation for excellence, A-Z Heating AC & Refrigeration is an excellent choice for heating, air conditioning, and refrigeration needs.
My A/C stopped working a few days ago, I sent a request in and Scott replied very quickly. He came to look at my A/C on the day and time that I requested and had the issue fixed within and hour and also took the time to explain what the issue was and provide recommendations for the future.
I got home from vacation to an 89 degree home! Thinking i just needed to give it time to cool over I started to run my AC system.. only four hours later it was getting warmer. I used the trusty project tool via yelp and sent out an SOS. I love using the poject tool because it sends my question out to 4 or 5 different companies and each one will contact me for a quote. Typically people usually respond saying call me for a quote, they responded with how much their diagnostic fee was as well as what to do if this was an emergency. I was able to get someone out the very next day and and the techs that came to my home were able to fix the issue rather quickly. They were also super transparent the entire time with what cost would be and why. I know that some things just cost a lot and i expect it but i appreciate them walking me through each step before proceeding with the work. I would recommend them to anyone who ask and while I hopefully wont need them again anytime soon, if i do I will be calling.
The fan on my AC would not stop running, and when I could not solve the issue, I came to yelp (this is my first time using yelp for service). I contacted HVAC Direct after 8pm on a Monday, amd was surprised to receive e a response on about 10 or 15 mins from Scott, and was scheduled for an assessment the next day! Matt called me the next morning before coming (appreciated the call to let me know he was in route). He was pleasant, honest, and professional. He assessed the unit, ans most importantly fixed the issue! Getting work done on your home can be stressful, but when it's met with this kind of punctuality and attention to detail, it feels like smooth sailing! Would definitely use their sevices again ans would recommend.Thanks again!