MyEyeDr. provides a generally positive experience for its customers. Dr. Wiley is praised for her fantastic care, while the staff is described as kind, helpful, and personable throughout the entire process. Bri stands out for her patience and expertise, making her highly recommended. However, there have been some issues with appointment scheduling and management changes that affected service quality. Despite this, some staff, including Jessica, Dr. Bishop, and Michelle, were noted for providing a pleasant experience during visits. Overall, MyEyeDr. aims to deliver good customer service with caring professionals.
My Eye Dr. is where everyone should go for anything to do with your eyes. No kidding I have anxiety very bad so I don’t have many good experiences with this problem I have. So let me say first when I walked in Renita the Front Manager greeted me with a warm welcoming smile and a hello and I immediately started feeling better. When I was filling out my paperwork She Helped me with every question I had about the questions. So patient and understanding and kept that warm welcoming feeling in the room. Then Renita introduced me to Gail She was my technician and she was very nice. She asked how I was and I let her know that I had anxiety. She was great she talked with me… read full review
Aug 2026
5.0★★★★★
I was running behind and stormed them last minute as they were closing and Tiffany and Frank, don’t get me started!! Such and AMAZIHG EMPLOYEE YALL HAVE THERE! His energy, his kindness, his relatability and such a genuine person with amazing customer service skills. He is great with people!! I was in a real down mood and this locations employees of Franke and Tiffan, SUCH A SWEETHEART!!! 😊 she was so attentive and was able to inform Mei had shown up at the wrong location and help me out with where to go to get my contact samples I had ordered from ANOTHER location. But, after going to the other location….. THIS IS MY HOME STORE FROM HERE ON OUT. AND ILL INLYBE… read full review
Jul 2026
5.0★★★★★
Office personnel was very attentive & supportive. Techs were very helpful and had great knowledge of the process to be administered. As a patient , I was treated very well with respect & was guided & helped with the best possible plan for my glasses. Everyone was very professional & the Doctor was indeed very caring & thorough.
