About Mr. Tire Auto Service Centers
Mr. Tire Auto Service Centers offers quality auto maintenance and repair services with a focus on customer satisfaction. The managers and technicians are known for their patience, friendliness, and knowledge, ensuring a welcoming atmosphere for all customers. Many reviews highlight the quick and efficient service, with customers experiencing minimal wait times even during urgent situations like flat tires. The team is skilled in various services, including tire installation, brake service, and wheel alignments, and they provide helpful pre-testing results to assist customers in making informed decisions. The overall sentiment is positive, with numerous customers expressing gratitude for the assistance and care received. Mr. Tire is recommended for anyone in need of tire services or general automotive care, with a commitment to helping customers feel supported and valued during their visits.
First At first, when I called to make an appointment, the person who answered the phone was only rushing to schedule the appointment and did not listen to what the customer needed.
Also, my appointment was at 9:30 AM, and I arrived at 9:05. The person at customer service was very rude and angry with me and did not even greet me. He got upset with me just because I arrived early.
However, the technician was very good and customer-friendly. He did a great job on my car and returned it to me in good condition. The only downside is that their prices are much higher compared to other places.
We had a 5:30 PM appointment for an oil change, but due to unexpected evening traffic patterns, it became nearly impossible to arrive on time. Out of courtesy, we called ahead and spoke with CC, the manager and that decision made all the difference.
CC was incredibly professional, empathetic, and accommodating. Truly a gentleman and a scholar. He extended grace during an unusual circumstance and went above and beyond by moving us to the front of the line. The level of customer service we received was bar none.
There was also another staff member at the register with CC whose name I unfortunately didn’t catch tall and built like a pro basketball player....read full review
I took my car to have my four wheels aligned and balanced. Although I did not have an appointment, staff accepted me as a walk-in. They were polite and completed the alignment and balancing in a timely fashion and then I was on my way.