Ulta Beauty

Nov 2023

I've been patronizing Ulta Beauty store on Boston Street for approx 3 years. Each and every time my shopping experience has in general exceeded my expectations.The store is very well stocked and clean. The staff is super friendly and knowledge about the products in their store.When I shopped there recently, I brought a small bag of beauty products from my home which I wanted to replace. Because of my mobility conditions, I immediately asked the associates for assistance locating the items upon entering the store. The young lady who helped me was quick as a lightning bolt and rapidly returned to checkout area with the items I had brought along with me, I was beyond amazed!!...read full review

May 2023

Ulta Beauty staff (Elisse)I give this place a five star review because it is truly great. I went in there and it was super busy, but I was still greeted at the door and throughout my time shopping. I was asked multiple times by different associates if I needed any help and when I responded with no I was told “if you do we’d be happy to help” that truly made me feel acknowledged. After some time of me shopping, I was a little confused because I’m not really good with skin care. One staff member walked beside me, and I guess she could feel my confusion because she instantly stopped and turned around to ask me How could she help? I begin telling her what I needed...read full review

Apr 2023

I placed a pickup order @ this location, I received an email saying they only had 1 of 2 fragrances. Okay cool. So I go to the location to pick up the “partial order”, After I got my order I walked over to the fragrance part just to double check because I had a gut feeling they had this fragrance. I see a lady sitting on the floor putting new labels on the shelf for the fragrance I needed. I asked her about the fragrance explaining my situation and she’s confused because then she says “We have a lot of that, so person the person who picked the order must’ve wasn’t really looking” she tells the girl through the mic to retrieve the fragrance (which takes her...read full review