About Excelsia Injury Care Downtown
Reviews for Excelsia Injury Care Downtown
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 12PM
Saturday: ClosedSunday: Closed
Excelsia Injury Care Downtown offers compassionate and comprehensive care for individuals recovering from workplace injuries, car accidents, or injuries caused by negligence. The clinic emphasizes a clear path to recovery through its integrated care delivery model. Patients consistently praise the exceptional staff and their genuine care and concern. The friendly and professional atmosphere is highlighted as a key positive, with patients describing it as memorable and pleasant. The team’s expertise and dedication are evident in their individualized attention to each patient's needs. Patients particularly appreciate the physical therapists, who are commended for their knowledge, kindness, and ability to create a comfortable and even humorous environment. The scheduling coordinator is also praised for her efficiency and helpfulness, ensuring patients receive timely reminders for their appointments. Staff members are noted to be very helpful, polite, and respectful, contributing to a clean and comfortable facility. The overall atmosphere is inviting, making patients feel like family. Many patients express confidence in the high quality of care and treatment received at Excelsia Injury Care Downtown, with some stating it as their favorite location for therapy.
Amazing place I recommend this for anyone who has been injured at work or in a accident this facility is amazing the staff is top notch. Better than concentra for sure. I really feel like a patient and not a number.
My son and I both were treated here for physical therapy after an auto accident. The receptionist at the front really works hard. There’s times she has no help and pushes past the points where others would become overwhelmed. The Dr’s there are pretty cool, they actually listen to you and understand what your pain is about. They then create the treatments around those feelings. The physical therapy staff was just the best I’ve ever been to. Dr. Taylor is really down to earth and is really a people’s person. So much in fact that most come in and have regular personal conversations with her.Thats not a bad thing, as it shows she cares enough to become deeper involved...read full review
Dr. Taylor is an exceptional physical therapist. She is extremely knowledgeable and genuinely cares about her patients. She takes the time to explain my condition and clearly breaks down why each exercise is important, which helps me stay confident and motivated in my recovery. Her positive energy and professionalism make every session encouraging, and I always feel supported and well cared for under her guidance.