I am extremely disappointed, upset and frustrated with the apartment complexes under Enterprise Residential- West Wood Oaks, Stony Brook, and Larkspur. The lack of professionalism across these properties is shocking. Staff is basically nonexistent, it feels like nobody actually works there so why are they even there? Calls never get answered, every call gets transferred to voicemail and nobody follows up on messages sent through their website. You have questions about leasing? Too bad nobody listens, nobody responds and nobody cares.
I’ve had to drive all around town to visit these properties in person one by one and multiple times because nobody... read full review
December 2025
I misplaced my mom's security deposit check and they refuse to replace my deceased mother's security deposit check. These people are crooks,I heard I'm not the only one this has happened too. I've called and stopped by the office many times. This has been going on for years.
December 2025
My experience at Sierra Woods has been extremely concerning as a parent and tenant. I have reported ongoing mold, moisture, and health issues for months, including medical test results showing exposure impacts, yet management has failed to provide clear answers about the source, the type of mold found, or a proper remediation plan.
Multiple requests for transparency have gone unanswered. Instead of addressing the documented ADA and safety issues affecting my disabled child, management has shifted responsibility, delayed responses, and used intimidating tactics when I asked for basic information needed to keep my family safe. Contiguously getting threatening... read full review
I am extremely disappointed, upset and frustrated with the apartment complexes under Enterprise Residential- West Wood Oaks, Stony Brook, and Larkspur. The lack of professionalism across these properties is shocking. Staff is basically nonexistent, it feels like nobody actually works there so why are they even there? Calls never get answered, every call gets transferred to voicemail and nobody follows up on messages sent through their website. You have questions about leasing? Too bad nobody listens, nobody responds and nobody cares.
I’ve had to drive all around town to visit these properties in person one by one and multiple times because nobody... read full review
I misplaced my mom's security deposit check and they refuse to replace my deceased mother's security deposit check. These people are crooks,I heard I'm not the only one this has happened too. I've called and stopped by the office many times. This has been going on for years.
My experience at Sierra Woods has been extremely concerning as a parent and tenant. I have reported ongoing mold, moisture, and health issues for months, including medical test results showing exposure impacts, yet management has failed to provide clear answers about the source, the type of mold found, or a proper remediation plan.
Multiple requests for transparency have gone unanswered. Instead of addressing the documented ADA and safety issues affecting my disabled child, management has shifted responsibility, delayed responses, and used intimidating tactics when I asked for basic information needed to keep my family safe. Contiguously getting threatening... read full review