About Brilliant Earth
Reviews for Brilliant Earth
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Monday: 10AM - 7PM
Tuesday: ClosedWednesday: ClosedThursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 10AM - 7PM
Tips
offers repair services
Based on the reviews, Brilliant Earth offers a personalized and pressure-free experience for engagement rings and fine jewelry. The staff, particularly consultants like Zoe, are described as wonderful, very insightful, and exceptionally helpful. They explain the 4 C’s of diamonds clearly and honestly, answering every question. Customers felt the pace of the appointment was perfect, with plenty of time to consider options for the ring’s shape, carat, cut, and setting without feeling rushed. The consultants were patient, showing several diamonds to compare ratings in person and explaining ring care, maintenance, and insurance. The environment was calm and peaceful, with every team member being friendly, patient, and accommodating. Customers felt confident in their choices and never criticized on their budget. Many look forward to returning for wedding bands. Brilliant Earth is a global leader in ethically sourced jewelry, offering both natural and lab grown diamonds and gemstones for engagements and everyday wear, with options for in-person or virtual consultations.
Had a great time here. The jeweler was very nice, informative, and helped me pick an amazing ring. She was very honest about all the options for me and I imagine the rest of the staff will do that as well.
Zoe (our brilliant earth ring advisor) was wonderful and very insightful in terms of the 4 C’s. She explained everything really well, and answered our questions honestly. I was nervous that I would feel criticized on my choices or budget and I can say confidently that was not the case at all. Zoe really leaned into what we wanted and I had a great experience.
I had a great experience. The pace of the appointment was perfect—it gave me plenty of time to consider my options, and I never felt rushed. During the consultation, I was able to narrow down my preferences for the ring’s shape, carat, cut, and setting.
The consultant, Zoe, was patient and clearly explained each of the diamond grading parameters. She showed me several diamonds so I could see how the different ratings compared in person, which was incredibly helpful. She also took the time to go over ring care, maintenance, and insurance options, which made me feel much more at ease.
Overall, the appointment was extremely helpful in guiding me through...read full review