On Friday, June 10th, after waiting 4 days for another service provider who was also going on 2 hours late, I called BMC Services. I spoke with Michaela who was courteous and professional. She asked what issue was having and how quickly I needed someone to come out. She made sure I understood their hourly rates and that it did not include parts. I told her I needed someone out today. She asked me to hold briefly while she spoke with the scheduler and confirmed they could have someone to my home within 90 minutes.I asked about payments they accept and if the technicians could accept those payments on-site. Michaela advised she didn't handle payments but she would... read full review
December 2022
We had our hot water heater replaced. Edwin, I believe, was the name of the plumber/technician, was excellent. The crew arrived on time, worked tirelessly to complete the job and was professional and friendly. We were impressed and very satisfied with our service and would recommend BMC highly.
December 2021
I was given an appointment quickly! My technician was on time and very professional. My techs completed my plumbing job neatly and left the area clean after leaving. I am very pleased with my service and will use this company again.
On Friday, June 10th, after waiting 4 days for another service provider who was also going on 2 hours late, I called BMC Services. I spoke with Michaela who was courteous and professional. She asked what issue was having and how quickly I needed someone to come out. She made sure I understood their hourly rates and that it did not include parts. I told her I needed someone out today. She asked me to hold briefly while she spoke with the scheduler and confirmed they could have someone to my home within 90 minutes.I asked about payments they accept and if the technicians could accept those payments on-site. Michaela advised she didn't handle payments but she would... read full review
We had our hot water heater replaced. Edwin, I believe, was the name of the plumber/technician, was excellent. The crew arrived on time, worked tirelessly to complete the job and was professional and friendly. We were impressed and very satisfied with our service and would recommend BMC highly.
I was given an appointment quickly! My technician was on time and very professional. My techs completed my plumbing job neatly and left the area clean after leaving. I am very pleased with my service and will use this company again.