About Sears Appliance Repair
Sears Appliance Repair has been providing appliance repair services since 1956, earning over 850,000 five-star reviews nationwide. Their skilled technicians are available to fix a variety of appliances, including water heaters, washers, dryers, refrigerators, and more from major brands. Customers appreciate the professionalism and expertise of the technicians, who are described as knowledgeable and efficient. Appointments can often be scheduled for the same or next day, and repairs come with a 90-day satisfaction guarantee. However, there are concerns about customer service, particularly the difficulty in reaching a live person for support. The technicians are praised for their timely service, quick repairs, and informative approach. They go above and beyond, teaching customers how to maintain their appliances and extending their lifespan. Overall, Sears Appliance Repair is recognized for its quality service, though improvements in customer communication could enhance the experience.
Had a few hiccups along the way for a fridge repair, however my technician Ransford was top notch. He was timely on the service, quick on the repair and informative as to what he was doing and what was going on.
The technician was AWESOME!
Can’t remember his name but he went above and beyond with cleaning my washing machine and dryer! Taught me a lot about how to keep it clean too! Thank you!
Very knowledgeable and explained in a winsome and understanding way what he was doing and what we could do to extend the life of our machine as well as get better results. This is a man that represents Sears and a&e very well.