“We had consultations with 3 different window companies & found Karufa to be the most helpful; we knew what we wanted, didn't know if it could be achieved, but Karufa gave us many ideas & solutions, laying out the perfect plan. They were incredibly quick with installation & price was very fair. I would be giving them 5 stars if it weren't for the way the installation ended; I had made them aware of my epilipsy, so that if I went into a seizure they would know to just call my neighbours. As the team was getting ready to leave, the older guy, who hadn't said a single word to me yet, stayed inside & asked if he could pray over me, to 'heal' my epilipsy. A complete stranger who hadn't said a word to me before this was now asking if he could put his hand on me & pray. I told him I appreciated it & he was more than welcome to pray for me, but I didn't feel comfortable with him sticking around & doing it in my home. I made it very clear that I was not interested, but he kept persisting & would not leave me alone. I had to tell him at least 6 times to stop & that I wasn't interested before he finally stopped insisting on praying over me. I was SO uncomfortable. Besides this, my experience was amazing so I will hire the company again in the future, but I will definitely be requesting that this specific employee not be present. Please remember that customers are hiring you for window installation, not a church sermon.“
Windows Installation
“We had consultations with 3 different window companies & found Karufa to be the most helpful; we knew what we wanted, didn't know if it could be achieved, but Karufa gave us many ideas & solutions, laying out the perfect plan. They were incredibly quick with installation & price was very fair. I would be giving them 5 stars if it weren't for the way the installation ended; I had made them aware of my epilipsy, so that if I went into a seizure they would know to just call my neighbours. As the team was getting ready to leave, the older guy, who hadn't said a single word to me yet, stayed inside & asked if he could pray over me, to 'heal' my epilipsy. A complete stranger who hadn't said a word to me before this was now asking if he could put his hand on me & pray. I told him I appreciated it & he was more than welcome to pray for me, but I didn't feel comfortable with him sticking around & doing it in my home. I made it very clear that I was not interested, but he kept persisting & would not leave me alone. I had to tell him at least 6 times to stop & that I wasn't interested before he finally stopped insisting on praying over me. I was SO uncomfortable. Besides this, my experience was amazing so I will hire the company again in the future, but I will definitely be requesting that this specific employee not be present. Please remember that customers are hiring you for window installation, not a church sermon.“