Garden Center at The Home Depot

Aug 2021

Customer service really sucks. You ask for assistance and no one comes. Had to go to register 3 times for assistance and still no one available. Looking to pick up dry wall and there seems to no one available to help answer a simple question.

Jan 2021

Went to Wilbraham location last month and purchased washer and dryer set. The company they use tried to deliver a broken washer and I declined it. I went back to the store and asked for a manager immediately and some young adult kept talking over me when all I wanted was so speak to a manager, he tried to put me on the phone w the washer manufacturer. Finally after he got me a manager because he stated he was done dealing with me. They refused to give me my money back until 48 hrs because it had to be recieved at the warehouse first. This isn't the first time I had issues w the Wilbraham store. The college/high school kids who are working at the customer service desk...read full review

Aug 2020

Follow up from my previous review of Home Depot. We are still waiting on a phone call to cancel the claim. The phone call was promised by 5pm that day. We are now 7 days later and no attempt to reach us. So very disgusted with the lack of interest this company has for resolving an issue ( that they created) for their customer.