About Beth Israel Lahey Health Specialty Pharmacy
Beth Israel Lahey Health Specialty Pharmacy offers medication delivery services. Patients report positive experiences with friendly and helpful staff who are readily available. The pharmacy recently switched to a new phone system, which has caused some delays and issues with their Pharmacy Direct service. Patients are advised to contact their doctors' office regarding insurance billing and prior authorizations. Despite the recent challenges, many customers remain satisfied with the pharmacy's services.
I’ve never had a more PROACTIVE, friendly, convenient pharmacy experience. The staff reach out to help quickly facilitate prescriptions, and will work hard to find medications that are in short supply. Every transaction is smooth, and the stress my family has surrounding prescriptions has evaporated. It honestly feels like a luxury to have such a reliable pharmacy and I have no clue how anyone would be dissatisfied with the service provided.
Awesome customer service. I was traveling on vacation and they made sure I can get my medicine on time.
Even when I arrived service was quick and easy.
Thanks a lot!
Great experience. Some of these reviews seem like they don’t know the ins and outs and that’s okay. When it comes to billing insurance, it’s actually your doctors office that needs to handle that along with any prior authorization and not this pharmacy. I’ve been coming here since the beginning and they have done a great job. I know they just switched to a new system where they have been working tirelessly to get patients stuff up to date. This is network-wide. My doctors office didn’t send my prescriptions over so the pharmacy couldn’t access them but it’s on the doctors office.