Underwater Pool Masters Inc

Sep 2023

Kudos many times over to Underwater Pool Masters. I purchased a home in Hopkinton in 2011. UPM had performed the pool inspection that summer as part of the home purchase. I live in Hopkinton which is a little outside of their normal service area - so when another pool company left me hanging because this particular pool was "too much work" (it has a spa, heating system ) - I was truly stuck. I called Steve White (the owner who had performed the inspection) a bit embarrassed that I had even listened to the urging of my neighbor to go with the other pool company for the opening and explained to him what happened. He was as gracious and re-assuring as one might be. What...read full review

Jun 2022

The other day, I called Underwater Poolmasters (UPM) about a problem priming my pool pump. What a surprise that Steve (the owner) answered the phone!! Although I know he was very busy with customers, Steve patiently answered my questions and gave advice to resolve the problem. As we talked, we realized that my family has used UPM for almost 30 years! I can still remember the day Steve came to educate me about the pool operation. Over the years, Steve and his crew have been incredibly helpful with information, troubleshooting, service calls, and reassurances. I feel like I am very knowledgeable about maintaining our pool because of Steve’s tutelage—-he’s a marvelous...read full review

Jun 2021

We have been customers of Underwater Pool Masters for 9 years. As new pool owners, they helped us learn how to care for our pool, and did a great job with opening, closing, and maintaining our pool all season. They have also done a fantastic job with large pool projects that have come up over the years. Steve, Phil, now Eric, and all the crew are truly pool experts. We are grateful for their knowledge and expertise.