About MyEyeDr.
MyEyeDr. is a reliable and customer-focused business. Dr. Mercuri and Lisa provide exceptional service, going above and beyond to ensure patients receive the necessary forms and prescriptions. The staff, including Larry and Valerie, are friendly, attentive, and knowledgeable. They take the time to understand patients' needs and provide a personal touch. The selection of eyewear is great, and the staff is happy to resolve any issues that may arise. Customers appreciate their guidance through options and the protection plan, which has been helpful for damaged frames and scratched lenses. Many patients have had positive experiences, including those helped by the amazing doctors who have significantly improved their sight and quality of life.
Valerie is great. She is kindhearted, so very willing to help and resourceful. I am very grateful for her assistance in making the scheduling work for me! Thank you so very much, Valerie!
I have now bought 4 pairs of progressive glasses from My Eye Dr (2 regular and 2 sunglasses) from the Newton and Wellesley offices. Have been very happy with their service, and they do a great job of guiding through the options to find exactly what I am looking for. And, the protection plan has been perfect for damaged frames and scratched lenses - life happens, and having the plan in places has saved me a lot of hassle and $$$.
My Eye Dr. in Wellesley is a great practice. Valerie was incredible to work with. I needed to order contact lenses and she helped me through the process, followed up, and was incredibly responsive. She was a pleasure to work with.