MiniLuxe Wellesley is known for its cleanliness and emphasis on the "MiniMoment," providing nail and waxing services with a focus on cleanliness, reliable appointment times, and friendly greetings. Customers appreciate the option of having a manicure and pedicure simultaneously to save time. However, some have noted issues with the furniture, such as a broken pedicure tub that makes it difficult to get in and out. The stylists are generally described as nice and helpful, but some customers have felt that they spend too much time chatting among themselves rather than engaging with clients. The check-out process, which involves automatic payment and requiring tips or gift cards to be presented at the beginning of the service, has also been criticized for being efficient but not customer-friendly. Overall, customers continue to appreciate the cleanliness of the salon and the professional, friendly, and efficient service they receive.
Very clean. Check-in was very pleasant and stylist was very helpful with color choice. I like the option of having a mani and pedi at the same time to save time, however the system is not not working well. This is the second time I've been and had to "climb over" the pedicure tub because it's broken and cannot be moved, which is tricky sitting down and harder getting up. The stylists are very nice - but they spent most of the time chatting with each other rather than talking to me. (No, I wasn't on my phone). Because I have automatic payment, I am now "checked out" before the service is complete, so any tips or gift cards must be presented at the beginning. I'm sure this… read full review
Mar 2024
5.0★★★★★
Ellen and Rose were wonderful with the pedi and mani. The salon is very clean, and the service from reception through check-out was professional, friendly, and efficient. Highly recommend.
Mar 2024
5.0★★★★★
They were so kind. I have very sensitive toenails and the pedicurist was really nice and didn't hurt me. I haven't been to a pedicurist in about a year because I had a very bad experience at another place. They spoke to me by name and took their time. I will definitely go back. And everything was really clean.
