Beth Israel Lahey Health Primary Care – 372 Washington offers a positive experience for many patients. The front desk and staff are described as pleasant, caring, and respectful. Patients appreciate the thoroughness and attentiveness of the providers, particularly Dr. Zhu and Sharone Moverman, who are noted for their empathy and thoughtful care. However, some have mentioned confusion with the online system and different contact information for the Wellesley branch. Overall, the care received at this location has been well-received by patients.
Dr. Zhu is not only very knowledgeable but also an amazing listener. She really takes the time to understand what you’re saying and gets to the heart of the issue, which makes a huge difference in care. Her kindness and ability to connect are just as important as her medical expertise. I feel truly supported as her patient.
I would say their online system needs some correction. They maintain 2 different url websites and have different phone numbers for the Wellesley branch. It is a little confusing for me, at least.
I’m honestly surprised by the poor reviews on here. I have been a patient for over two years and have nothing but pleasant things to say. From the front desk to the lab staff, I have always felt taken care of. Dr. Zhu is not only a thorough and thoughtful doctor, but also kind. I am glad to have found her. I have also seen Sharone Moverman on occasion and would highly recommend her too. She truly cares for her patients and is also very thorough with her assessments. I appreciate both of these providers as they show empathy and help answer any questions or concerns.
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372 Washington Street, Wellesley, MA 02481
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