Ulta Beauty is the largest beauty retailer in the US, offering a vast selection of over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and CHANEL. Customers can also find exclusive products. The store emphasizes conscious beauty with options for vegan, cruelty-free, and clean ingredient products. The Salon at Ulta Beauty provides various services, including haircuts, hair coloring, and makeup applications. Customers have shared positive experiences, noting the helpful and informative staff. One reviewer appreciated the attentive service from a manager. Another highlighted a staff member’s empathy and expertise, leading to effective recommendations. Additionally, a customer praised the salon's hairstylist for delivering a fabulous look. The staff is informative and helpful, and the vibe is super welcoming. They have a big selection of makeup and perfume, and the price is good for overall value. They have a parking lot so parking is not an issue. Theresa in the Salon is a serious GEM, always giving the exact color customers are looking for and listening to them.
I placed an order earlier in the day to pick up after work. When I got there, the order wasn't ready. But the staff (especially the young woman with the bob cut) were super helpful and communicated consistently with me. Their system had just gone down, and the team still jumped to try to gather as many of my items as they could. Even when they didn't have an item from my order, she was extremely sweet with letting me know and finding alternatives.
I recently moved closer to this Ulta and I’m so happy. I’ve been lucky to have my hair cut and styled by both Erica J & Jkarah B and they’re both PHENOMENAL. Left feeling cute, lighter and having enjoyed my time with them. The other Ulta I used to go to was good but never kept the same folks around and it’s been great having familiar faces that know my hair. You’re in amazing hands with either one of them.
It was good experience for the first time being at Ulta beauty hair salon. Thanks to Eva for making me feel comfortable being hijabi with additional covering of space. Appreciate the accommodation. I think they need to work little on customer service and language. Other than that, it was overall good experience.
114 Arsenal Yards Boulevard, Watertown, MA 02472
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