About The Tile Shop
The Tile Shop has been inspiring home decor since 1985, offering a wide selection of high-quality tile products including porcelain, glass, ceramic, travertine, and natural stones. Customers appreciate the great selection and attentive service provided by the knowledgeable staff. Many reviews highlight the helpfulness and design expertise of associates like Darleen, Emmanuel, and others, who assist with coordinating tiles and creating beautiful looks for projects. The staff is noted for going above and beyond, providing guidance and support throughout the shopping experience. With over 100 locations, The Tile Shop is highly recommended for anyone looking to enhance their home with stunning tiles.
I had a really positive experience at The Tile Shop, thanks to Ben. I spent quite a bit of time working with him, and he was incredibly patient, kind, and helpful the entire time. He took the time to understand what I was looking for and made thoughtful suggestions without ever being pushy.
The selection is extensive, and Ben made what could have been an overwhelming process feel manageable and even enjoyable. I really appreciated his flexibility and willingness to stick with me through so many options. Great customer service all around.
I am a contractor and my clients and I recently worked with Mariana to tile three bathrooms and a kitchen in their new home in Dorchester. I was very impressed with her level of professionalism, knowledge, and prompt communication through the whole process. She went above and beyond on in helping us with a return at the end and I am very satisfied with how the whole process turned out. I will definitely be using her again on future projects and recommend The Tile Shop to anyone looking for a new build or remodel.
Loved how patiently and expertly Ben at The Tile Shop showed us different sets of tiles and trims and helped pick everything out!
For example, Ben picked out tiles that both matched our preferred style and were in stock. He also answered adjacent questions I had about the tiles, like slipperiness between polished vs honed.
Highly recommend!