I've loved my time with Heal Vet and Dr. Keen! Knocked off one star because my dog was pawing at his eye recently, and the earliest appointment for him to be seen was 2 weeks after. Because it was his eye, we obviously couldn't wait that long. I was very surprised to hear how booked they were-- when we first came to Heal, we usually got appointments in within the week or days, even. Just something to consider (maybe August is a busy month?) With that said, I would continue with this practice if I were not moving out of state. Dr. Keen and the vet techs had been awesome. The rooms have little couches and exams were done on the floor for my anxious dog. Otis very much appreciated… read full review
About Heal Veterinary Clinic
Heal Veterinary Clinic is a full-service animal hospital dedicated to providing personalized care for pets. The clinic specializes in longer appointments, allowing for in-depth discussions about pet health with the veterinarian. Heal's modern facility is designed to minimize stress for animals, with a caring and attentive staff trained in gentle handling techniques.
Clients praise Heal for its exceptional customer service, from the reception team to the technicians and veterinarians. The clinic is known for its clear communication regarding pricing and procedures, providing cost estimates in advance. The quiet and clean environment creates a more relaxed experience compared to traditional veterinary clinics.
Heal Veterinary Clinic is committed to partnering with pet owners to ensure the best possible health outcomes for their furry companions. The staff is praised for their compassion, patience, and dedication in caring for even the most anxious pets. Clients appreciate the clinic's willingness to accommodate individual needs and anxieties, making it a trusted choice for pet owners in the local community.
Reviews
Excellent vet care for my 9 yr-old Golden. Allowed me to refuse offered $350.00+ 'preventative care' tests with minimal discussion (I assume these tests are offered with Goldens a bit as they are prone to cancer and I have had to work harder to refuse diagnostic/preventative testing as other vets). My dog was very comfortable at the office and with staff which is really appreciated.
I left my family vet after they were bought out by VCA and their costs tripled and quality went downhill. I was so thankful to find Heal and their phenomenal vets, techs, and staff. They have been patient, compassionate, and amazing with communication as we’ve tried to figure out various treatments for my senior cat. They have a low stress environment set up where Drs sit on the floor with the pets so everyone is on their level.
They make it very easy to touch base and determine the best affordable path forward for their patients. I would recommend anyone at Heal to people looking for the best care for their fur baby. We’ve mostly seen Dr. Leef, Dr. Stietzle, and… read full review
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Location
150 Belmont Street, Watertown, MA 02472
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