About 128 Plumbing, Heating, Cooling & Electric
128 Plumbing, Heating, Cooling & Electric is a trusted provider of high-quality services to homeowners in Greater Boston. With over 30 years of experience, the company has built a reputation for efficiency, reliability, and outstanding customer service. Their knowledgeable technicians, such as Jeff, Dominic, John, and Chandler, take the time to educate customers on equipment and fixtures, ensuring long-term safety and usability. The company specializes in high-efficiency solutions, including heating and A/C equipment installation, lighting fixtures, and EV chargers. From free sewer evaluations to emergency plumbing services, 128 Plumbing, Heating, Cooling & Electric delivers exceptional experiences, as demonstrated by their prompt and professional technicians, such as Chris and John. Customers have praised their honesty, friendliness, and thorough work. For instance, Jeff and Colby were honest, funny, and quick to fix a drain problem that had worsened after a previous repair, discovering that a screw had jammed the drain. They were very transparent about their work and respectful of pets. Another customer from Beverly appreciated how Charlie, Chris, and Christian responded quickly to a sewage backup in the basement, diagnosing the issue, offering options, and completing the job in time for a funeral, despite the added challenge. Their friendliness and professionalism left a strong impression. Additionally, Chris did a great job identifying and fixing a gas smell caused by a loose fitting in the exhaust duct, which previous inspections had missed. Customers also praise their recent work replacing a water heater, which included a walkthrough of plumbing features, providing a better understanding of the home’s plumbing. The team’s expertise was evident during HVAC upgrades, where they replaced old systems with heat pumps and gas furnaces, even with extensive duct modifications in an old home. They demonstrated professionalism, neatness, and respect for the home, making clients feel like part of the family. Nick Roy is another highly reliable technician who quickly diagnosed and fixed issues, working efficiently and explaining everything clearly. Overall, 128 Plumbing, Heating, Cooling & Electric is known for going above and beyond to ensure customer satisfaction, making them a dependable choice for homeowners seeking top-notch service.
We are located in Beverly and discovered that the sewage backed up in our basement. I reached out to my usual plumber and others I researched for an emergency call. No luck, until I found 128 Plumbing. They were friendly and able to schedule us in that same day. Charlie, our technician assigned to us, called to let us know he would arrive within an hour's time. Not only did he arrive on time, he diagnosed our situation quickly, offered options, and explained what exactly they would do. The option required an additional day's work. They knew we had a funeral to attend that day and not only prioritized us, but completed the job in time! Charlie, Chris and Christian did a great job. They were friendly, professional, thorough, clean, and efficient; when wrapping up both days, they showed us the great work that was done (videos and photos were provided). Needless to say, they went above and beyond what we expected. I highly recommend Charlie, Chris and Christian and the team at 128 Plumbing, Heating, Cooling & Electric and plan to use them moving forward for our plumbing needs!
Eric M was here today in Billerica to do some central air work on a high velocity condenser. He was great! From his manner to his work. 100% happy he came today. He went above and beyond to get working perfect and silent! Much appreciated! Thank you
A/C stopped working during the heatwave. Conor was here before 10 the next morning. Got it fixed quickly and was polite, efficient and (important for women who are alone) not at all creepy. I would absolutely use them again.