Reviews for Oasis Pools
Write a reviewHours
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Sunday: Closed
Tips
accepts credit cards
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Google: 3.2/5 BBB: No RatingOasis Pools
220 Sharps Lot Rd, Swansea
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What a poorly run business and honesly surprised that they are still able to stay in business. Oasis installed our pool years ago. After trying to resolve an issue with it, we asked Oasis to help to come up with a solution. Ed was such a terrible communicator and ultimately left us high and dry on a solution and wouldn't even return our calls to give closure. Not the way to run a business and not a way to treat people. My advise...stay away and look elsewhere for your pool needs. As many other reviews share, he just doesn't really care.
Just had Ed do a liner replacement. Excellent job. Ed installed the pool in 2002. The install was perfect and we have had no issues for 16 years. The liner was a 15 yr liner so we can’t complain about the service. We call Ed he pulled the original file, we picked out the liner and we had a complete install in less than 3 weeks. He shows up when he says he is going to, you don’t have to chase him to do the job. We recommend him to all our friends and have never had any complaints....
DO NOT USE OASIS POOLS!! I made the mistake of using Ed and it was a disaster. He never installed the pool ladders and said that was MY responsibility. He left huge stumps and debris all over my yard and said that cleanup was MY responsibility. He dug up my sewer line and said that was MY fault because I did not tell him it was there. He dug up water and electrical lines running to a shed and he backfilled without ever telling me that he dug up the lines.Ed also gave me a "free" chlorinator. I later found out that he did not install a backflow valve between the chlorinator and the filter pump so that whenever I turned off the filter, the superchlorinated water would...read full review