About MyEyeDr.
MyEyeDr. in Sturbridge, Massachusetts is a highly recommended eye care practice. Patients often praise the competence and knowledge of the doctors, particularly their willingness to accommodate emergency visits. The office staff, while some experiences have been less than ideal, are generally known for their helpfulness. Dr. Barry and Dr. Peterson receive high marks from customers for their exceptional care, while some reviews mention issues with the front desk staff, including concerns about organization and customer relations. Nevertheless, Mel, the technician, is described as kind and thorough, and Nicole, the optician, assists patients in selecting the perfect glasses. Customers consistently highlight the excellent service and patient care at MyEyeDr., despite some challenges reported in the process of ordering glasses. Many appreciate the smooth eye exams and the professionalism of the staff. While there have been some delays and miscommunications regarding glasses, the practice has shown a willingness to accommodate patients’ needs and provide solutions. This commitment to customer service has led some to change their ratings positively after resolving their issues.
I love MyEyeDr in Sturbridge, I have always found appointments for my eye exams, every time I go there I am explained in detail what my options are as far as what my insurance covers, the Dr's are very professional, as well as the front desk staff and technicians. They are all very kind and allways answer all my questions. I bring my whole family here, in fact when my son broke his glasses they helped me immediately!! I was so thankful for that. The place is always spotless and I also appreciate the days they close late.
I took my kids here for their first eye appointments. The staff from receptionist to assistant, to doctor was great. They made it easy and quick! Ill be coming back here again with my other child soon!
I have been coming to myeyedr. For over three years. My experience with the entire practice is beyond my expectations. Laurie , at the front desk is absolutely wonderful! I have learned to recognize her voice over the phone as she always follows up with return calls if any questions or concerns that cannot be handled immediately.She is always cheerful and friendly ! Dr. Peterson is unbelievably qualified to handle any of my ophthalmological needs and ALWAYS has great evaluations and alternatives for my ongoing issues! I would highly recommend this practice as your “go to” for any eye issues that come your way.