Had a chimney liner installed in 2013, some ten years ago. Tried to get it cleaned, but it was in such poor shape, the entire liner had to be replaced! Jim never returned my phone call even after his wife said she would. Strongly recommend you stay away as they do NOT stand behind their work.
October 2022
He ordered a much higher grade liner than we discussed and then charged us extra money for it. Seemed like a scam to get extra money. He was supposed to repair loose bricks at the top of the chimney and never repaired them. When we discovered that they were never repaired, he refused to come back.
February 2021
This is a good review in the end... The actual visit and subsequent sweep turned out to be not so great. Ash-Go had sent a young guy to my job and my gut told me he was not very good and maybe not too knowledgeable. I waited a month to write a review so that I could have another company come in and do another check; as I suspected the person Ash-Go had sent did not do the job right. I called and spoke to Jim who was very calm and understanding, sympathized with what happened, and refunded my money. He also promised that if I called them again, he would be the one to come out. I had done my research and Ash-Go seems to be reputable, so I'm happy that in the end they... read full review
Had a chimney liner installed in 2013, some ten years ago. Tried to get it cleaned, but it was in such poor shape, the entire liner had to be replaced! Jim never returned my phone call even after his wife said she would. Strongly recommend you stay away as they do NOT stand behind their work.
He ordered a much higher grade liner than we discussed and then charged us extra money for it. Seemed like a scam to get extra money. He was supposed to repair loose bricks at the top of the chimney and never repaired them. When we discovered that they were never repaired, he refused to come back.
This is a good review in the end... The actual visit and subsequent sweep turned out to be not so great. Ash-Go had sent a young guy to my job and my gut told me he was not very good and maybe not too knowledgeable. I waited a month to write a review so that I could have another company come in and do another check; as I suspected the person Ash-Go had sent did not do the job right. I called and spoke to Jim who was very calm and understanding, sympathized with what happened, and refunded my money. He also promised that if I called them again, he would be the one to come out. I had done my research and Ash-Go seems to be reputable, so I'm happy that in the end they... read full review