Used them because I needed car insurence on short notice, the number listed on Google and their website is disconnected, there isn't a customer service number or email I've found that actually works so I have now one to ask for clarification on the scheduled payment screwups that keep happening
May 2022
Absolutely ridiculous that they charge a $10.00 CONVENIENCE FEE every time you pay over the phone! Aren't we all trying to go paperless?? Absolutely outrageous. My $40 payment became $50...thats a 25% fee for making the payment, on time, over the phone
May 2019
This company is not very professional. The customer service associates have very little knowledge of their job and processes and the manager is not helpful at all. I have called them several times only to be given the wrong information. It's very frustrating when these insurance companies monopolize on consumers and dont allow any other viable options to maintain insurance. If I could, I send this company a big FU., for having no compassion and being a unprofessional burden on consumers in today's society.
Used them because I needed car insurence on short notice, the number listed on Google and their website is disconnected, there isn't a customer service number or email I've found that actually works so I have now one to ask for clarification on the scheduled payment screwups that keep happening
Absolutely ridiculous that they charge a $10.00 CONVENIENCE FEE every time you pay over the phone! Aren't we all trying to go paperless?? Absolutely outrageous. My $40 payment became $50...thats a 25% fee for making the payment, on time, over the phone
This company is not very professional. The customer service associates have very little knowledge of their job and processes and the manager is not helpful at all. I have called them several times only to be given the wrong information. It's very frustrating when these insurance companies monopolize on consumers and dont allow any other viable options to maintain insurance. If I could, I send this company a big FU., for having no compassion and being a unprofessional burden on consumers in today's society.