The staff is very professional and loving. Our dog was comfortable being there. They explained every detail and followed up with more info if we asked questions. The staff is grand and our 3 dogs have been there.
About East Springfield Veterinary Hospital
East Springfield Veterinary Hospital is a family-owned animal hospital that has been serving the community for over 40 years. It is known for its compassionate care and commitment to personalized service. The staff, including veterinarians and vet techs, are described as very caring and knowledgeable. Many clients appreciate the thorough examinations and clear communication provided by the veterinarians, who are praised for being supportive and understanding in treatment plans.
The hospital offers excellent care for pets, including same-day appointments for urgent needs. Customers have noted the kindness and patience shown to their animals, particularly for older pets with special needs such as arthritis and anxiety. The facility is clean, and the check-in and check-out processes are friendly and efficient, with minimal wait times. Some clients have mentioned that parking can be challenging during busy times. The front desk staff are also recognized as extremely helpful, especially regarding pet insurance. Overall, East Springfield Veterinary Hospital is recommended for pet owners seeking quality veterinary care in a caring environment, although it is not an emergency facility. The staff's empathy and support during difficult times are especially appreciated by clients.
Reviews
We took our dog, Sadie to East Springfield Animal Hospital from the time we got her as a tiny pup until a couple weeks ago at the age of 12.5. From her early days until her final one, she was treated with gentleness and care and the doctors and techs always had her comfort first and foremost in mind. When the heartbreaking day came when she crossed the rainbow bridge, the doctor treated her and us with the utmost kindness and gave us all the time we needed to be with her. On one of our hardest and worst days, their gentleness and empathy was much appreciated and something we are grateful for.
The staff was great. My boy wanted to say hello and they were very attentive. Dr. Chiminiello was kind and attentive. She gave my dog two shots and he didn't even flinch! He was too busy eating treats she gave him. Great first time experience with my little gentleman. 🐕
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Hours
Location
525 Page Boulevard, Springfield, MA 01104
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