BCS365 Managed IT Services

Apr 2024

I recently moved to Boston and had only heard about the racial disparities in the corporate world but experiencing them firsthand hits differently. Roy AbiYounes at BCS365 embodies the kind of stories that are all too common in Boston. I applied for an IT Helpdesk Support Technician (Hybrid) position in Cambridge, and the initial interview was extremely positive. The team seemed impressed by my background, professional demeanor, and my technical knowledge. They arranged a second interview with a client, a Senior Director.During this second interview with the Senior Director, despite confidently answering all technical and customer service questions, the interviewer's...read full review

Feb 2022

Don’t have much to say but I have applied to this company a few times and they turned down my applications and when I look at how talented I am and where I am working I think they are prejudice against people or color. I am all set and I would never apply to this firm again for any part time jobs.

Mar 2020

Don't bother putting "tickets" in, they take days to respond, even to the most simple requests.
For example, I put a ticket in at 9:00 a.m. to fix a printer connection. Around 3:00 p.m. I would have to reach out, as they never fix a problem without you following up. Someone would hop on my computer and then wouldn't be able to figure it out.. then would proceed to tell me that I never had access to the printer and there is nothing they can do when they set me up to the printer in the first place. That is how ridiculous this service is. I placed a ticket in as urgency on a Monday and it took me 6+ emails (some to supervisors), 4 phone calls and 4 business days to have...read full review