About Coastal Heating, Air Conditioning and Heat Pump
Coastal Heating, Air Conditioning and Plumbing is a family-owned and operated business that has been proudly serving the South Shore since 1991. They specialize in servicing and installing a wide range of HVAC equipment, including furnaces, heat pumps, ductless mini-splits, high-efficiency tankless boilers, water heaters, water source heat pumps, and rooftop systems. Customers consistently praise the exceptional service provided by Coastal Heating. The staff, including Lisa and the service technicians, are described as professional, knowledgeable, and attentive to details. They take the time to assess each home’s specific needs and ensure that all concerns are addressed. Customers appreciate the punctuality and cleanliness of the crew during installations, which are completed with minimal disruption. Coastal Heating is known for its personable, fair-priced, and reliable services, making it a highly recommended choice for HVAC needs. Many customers express satisfaction with their experience, noting that the team goes above and beyond to ensure comfort and efficiency.
I can't say enough great things about Coastal! After years of putting off having heat pumps installed, they have been amazing. They arrived with a full crew (while it was raining, then pouring) were prepared and completed my whole house (and it is no small house, they installed a ducted heat pump system upstairs and wall mounted units downstairs, in a very old house) in one day! They are fair with pricing and incredibly attentive to detail.
If I could rate them more than 5, I would!
We used Coastal to install whole-home heat pumps and had a great customer experience. The team was highly responsive even before installation, answering all of our questions promptly and guiding us through each step of the process.
Mike and Lisa were especially helpful and always available, making sure we felt supported and informed throughout. The installation team was professional, respectful of our home and the environment, and completed the entire system efficiently and on schedule within a day. We are very satisfied with our new system and truly appreciate the dedication and service provided by Coastal. Highly recommended.
We used Coastal before for an emergency fix on the heat pumps in our former home two years ago. Based on their professionalism and prompt service, we knew we would use them for future projects. Mike and his team did a fantastic job installing a Mitsubishi mini split system in our new home recently.
The team that did the work were incredibly friendly, efficient and knowledgeable. Lisa in the office was very courteous and helpful. Mike was always available to answer any technical questions or assist with the Mass Save Heat Loan and Rebates.
The team installed our system in a day and spent the time showing us how to use the new system as well as the Mitsubishi...read full review