West End Drilling is known for its excellent response time and professionalism. Customers appreciate the friendly service and the quick replacement of well pumps and pressure tanks. Many reviews highlight the prompt arrival and efficient repairs, often completed within an hour. Their knowledgeable staff takes the time to assess issues, providing cost-effective solutions instead of unnecessary replacements. Overall, West End Drilling comes highly recommended for their reliable and efficient service in emergency situations.
We had a shallow well pump failure over the weekend. My sister-in-law recommended West End. I texted John on Monday at 7:30AM by 3:30PM the same day we have water. The crew that showed up were great. They came prepared and got the job done without any issues- in a 40 year old cabin with an equally old well and equipment. When they finished they gave me some maintenance suggestions. The site is clean and in better shape than when they arrived. Price was fair too!! Highly recommend.
We awoke this morning to no water. After checking the electric circuit panel and the well pump itself, we called West End. Nina answered and said we'd get a call back shortly... which was in a very short time. Within an hour Scott and Chris arrived at the house and immediately diagnosed the problem, a broken pressure switch. They did all the repairs quickly, did some additional preventative maintenance and we were all set. We were amazed at how quickly West End responded and got our well pump work properly. What a great team!
When our well pump failed, we called and they came out the same day. We’ve only been in our home a few months and weren’t even sure where the well access was located (rookie mistake), so they had to return the following day to make the repair. They showed up well prepared with a site map from the town and immediately got to work.
They replaced the well pump and associated system components, and we had our water back within a few hours. I was really impressed by how hard they worked—even having to shovel through snow from the previous storm to reach the well.
I also appreciated their patience with a newbie homeowner who definitely should have been more prepared.… read full review
120 Carver Road, Plymouth, MA 02360
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