About Watchman Waterproofing
Watchman Waterproofing is a local basement waterproofing company based in Pembroke, Massachusetts, just minutes from Boston. They specialize in basement waterproofing, sump pump installation, mold remediation, and removal. Customer satisfaction remains a top priority, and the company offers a lifetime transferable warranty on all work, along with a five-year warranty on sump pumps. Customers have praised Watchman for their honesty and willingness to help. Tim, one of the servicemen, has been noted for his expertise and no-overselling attitude. He often takes the time to provide solutions without putting pressure on clients. Many reviews highlight how he suggests cost-effective options, such as recommending a larger dehumidifier instead of expensive installations, which has saved customers a significant amount of money. The technicians are described as professional and friendly, ensuring that the work is completed efficiently, correctly, and clean. The office staff is also nice and super easy to work with. With a commitment to 5-star rated customer service, Watchman Waterproofing is dedicated to ensuring dry basements and satisfied clients.
The team at Watchman Waterproofing is tremendous. They recently just completed some work for us. Tim, the owner, is as honest and a straight shooter as they come. Amanda is great in the office and a true face of the franchise. The team, led by Victor and supported by Alfredo, Paul, and Gio were detail oriented and respectful of our home during the project and did beautiful work. We will be using them again in the future. Thank you!
The owner came out to check out my basement, which had been getting water. He was so thorough and honest and ended up referring me to someone else bc it was a gutter problem. So refreshing to still meet, honest people these days.
This company was immediately responsive, very helpful and a pleasure to work with. From the front office to the job site, they were both knowledgeable and professional. I plan to use them moving forward and would highly recommend.