About Aquapeutics

Aquapeutics is a business that manufactures and distributes luxury bath products, such as steam showers, sauna shower combination units, and whirlpool tubs, to customers in the United States and Canada. By controlling the process from design to assembly, they are able to offer high-quality products at competitive prices, which come with a 10-year warranty and free shipping to the lower 48 contiguous United States. One customer had a problem with a discontinued bathtub model and was facing difficulties in finding a company that would repair it. After contacting Aquapeutics, they received exceptional service from Brandon, who went above and beyond to help. He sourced and combined crucial parts from the owner’s manuals, identified the replacement parts needed, and offered clear and patient guidance during the installation process. The customer was impressed with Brandon’s dedication to customer satisfaction and felt confident in the Aquapeutics brand. Another customer expressed their satisfaction with their message tub and Brandon’s service. They received professional assistance and a video chat with their plumber during the installation process. They highly recommend Aquapeutics. A third customer praised their Southwood Luxury Steam Shower/Sauna, which has been a godsend during the winter months. They have used it to warm up and relax their body and mind, and their guests have enjoyed it as well. They recommend this model or a similar one to pamper yourself. In summary, Aquapeutics is a business that offers high-quality luxury bath products and exceptional customer service. Their products have been praised for their ability to provide relaxation and enjoyment, and their customer service has been commended for its professionalism, patience, and dedication to customer satisfaction.

Photos

Add a Photo
Aquapeutics
View All Photos

Reviews for Aquapeutics

Write a review
  • Mar 2025

    Excellent! Excellent! Excellent! Excellent! Excellent!

    Best demonstration of integrity and follow through we've experienced! Mike is a true man of his word and such a trustworthy representation for the Aquapeutic's company.
    Restores FAITH in businesses - these days it's PURE GOLD to work with people of integrity. Thank you - Mike

  • Feb 2025

    We bought our steam shower from them over 11 years ago and they shipped it out of state to us. Our unit has been discontinued but they’ve been wonderful about helping us get the replacement parts we’ve needed for it. (which I’m sure wasn’t easy!). You have to respect a company that continues to take care of their old customers.
    Thanks Aquapeutics!!!

  • Jan 2024

    Great service!!! Recently, I encountered a problem with my bathtub - a discontinued Truro/Putnam model that came with my newly purchased home. To make a long story short, the previous owner took it apart, and owner’s manual and many parts ended up missing. Unfortunately, despite contacting several local repair companies and bathtub dealers, none were willing to even consider repairing it. Their sole focus seemed to be pushing their own products, leaving me feeling frustrated and out of options.That's when I decided to contact Aquapeutics directly to make repairs myself (zero experience), and my experience was a complete 180 degree turn. From the moment I contacted them,...read full review

Hours

Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed

Tips

in-store pick-up

Location

21 Wilbraham St, Palmer

Directions Call Website Suggest an Edit