East Coast Metal Roofing (ECMR) specializes in providing comprehensive metal roofing solutions. Customers praise the company for its informative and detailed presentations, which clearly explain the benefits of metal roofing compared to traditional asphalt shingles. ECMR's staff, including product specialists, quality control managers, and office staff, are known for their professionalism, responsiveness, and commitment to customer satisfaction. The installation process is efficient and thorough, with crews working diligently to complete the project within a few days. Despite occasional minor hiccups, ECMR addresses concerns promptly and ensures customer satisfaction. The quality of the workmanship is highly regarded, with customers expressing satisfaction with the appearance and durability of their new metal roofs. ECMR's metal roofing technology is considered advanced, reflecting modern innovation in the industry. Notably, the team demonstrates extra care, such as coming to a customer's home to help with downspout issues without charging, and their representatives are described as tireless and dedicated. Customers are happy with the overall experience, feeling well-educated about the process and materials, and looking forward to a safe, durable roof and a cooler attic. The professionalism and workmanship of the entire team, from product specialists to onsite crews, are highly praised, making ECMR a highly recommended choice.
Taft kept in contact and made sure everything was here
Shawn came up and checked progress on the job and straightened shades in skylights
Jenna was most helpful getting the dumpster on the job seeing it wasn’t there
Jenna was my contact person Thank you
Paul was our first sales person he would have been happier if we went with metal
(or we took him fishing)
Patrick was very helpful connecting the boat to get it out of the way
From beginning to end, this was a fabulous experience! Ian came to do the estimate. He was kind and funny and really listened to our needs and concerns. There was absolutely NO pressure to purchase the roof, which is something I look for when making a big purchase. Jenna, the office manager, was communicative every step of the way, answering my million questions and letting us know what next steps were. The crew was amazing-smiling and singing for much of the time they were working. They were courteous and VERY clean, picking up absolutely everything before they left each day (nails and scraps of roof debris that didn’t quite make it to the dumpster, etc.). Alex, the… read full review
My new roof looks amazing! Even better than the images online. And the team that came out to do the work was quick, professional, and friendly. They even worked during a heat wave, and my roof was done way faster than I was expecting! Seriously couldn't have asked for a better experience, highly highly recommend!
254 Sutton Ave, Oxford, MA 01540
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