They were very responsive to our initial calls regarding a malfunctioning attic fan and were able to schedule a house call within a few days. The staff who came were polite and pleasant and diagnosed the problem quickly. We did have to call them about a follow up visit as they did not get back to us in a few days as promised. It turns out that they had staffing problems and this issue was quickly resolved. The office staff were very nice and sympathetic to our concern with this delay. They did install a new fan shortly after that. We were contacted with confirmation emails and texts for both visits and were notified when the technician was on the way.
We would definitely recommend them.
About Castle Electric Inc.
Castle Electric Inc. is a family-run electrical company that has been serving the Norwood and Newton areas since 1997. With a team of licensed and insured electricians, they provide high-quality work and prioritize customer satisfaction. Customers appreciate their prompt responses, efficient work, and transparent pricing. The company is known for being very nice, punctual, professional, and competitively priced. They are a pleasure to work with and are willing to go the extra mile, offering suggestions and answering questions. When experiencing big electrical problems, these are the people to call. Castle Electric's commitment to excellence is evident in their attention to detail, clean work, and thorough explanations of the work process. Recent reviews highlight their quick availability, professional and friendly electricians, and quality installations, such as the Ring Camera above the garage doors. Customers have praised their knowledge, speed, and professionalism, making them a trusted choice for home electrical projects.
Reviews
Reliable, responsible, efficient!
Excellent experience from start to finish. Castle Electric was extremely professional, with a very transparent process around pricing, scheduling, and communication. The work came out exactly as discussed and agreed upon.
The owner, Jim, came out personally to review the work I needed, provide the quote, and walk me through the timeline. He was friendly, straightforward, and very easy to work with.
Brian and Rob were the crew who completed the work, and they were outstanding. They arrived on time, worked cleanly and quietly, answered all of my questions, and truly went above and beyond. The quality of their work exceeded my expectations.
Your home is a personal space,… read full review
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
106 Access Rd 201, Suite 201, Norwood, MA 02062
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