Passion Nails Studio, located in the center of Norwell, MA, aims to provide clients with quality professional care and a relaxing environment. The salon focuses on offering unique manicures and pedicures that leave nails looking elegant and clients feeling rejuvenated.
However, experiences at Passion Nails Studio can vary. Some clients have reported a lack of friendliness and professionalism from the staff. Instances of unacknowledged delays and abrupt changes in technicians without explanation have left some customers feeling unappreciated. Additionally, there have been complaints regarding safety, with reports of technicians causing cuts during services.
On a more positive note, many clients appreciate the quality of the nail services provided. Some have been loyal customers for years, praising the work of specific technicians. They have mentioned feeling welcomed and valued, especially when given the chance to express their preferences for nail art. There are also positive mentions of additional services like eyelash extensions, indicating that some clients have had enjoyable experiences and plan to return.
Overall, while Passion Nails Studio has its strengths in delivering quality nail services, it may need to address issues related to customer service and technician training to enhance the overall client experience.
Passion nails did an awesome job. I got a full set and pedicure. I was nervous about trying a new salon, but I'm glad I did. Everyone made me feel really welcome and they were very patient with me ( I take awhile to decide on my nail art). I loved them so much I went back and got lash extensions done. They did such a good job and I will be back!Services: Eyelash extensions
I don’t normally post reviews, but I have to show love because this acrylic set is 2 weeks old and not a single finger has lifted yet. The last two times I got nail extensions (not here) they were poorly applied and didn’t last, so I went into this a little skeptical…. but Diamond popped off!She took her time and made sure each nail was evenly shaped, rounded, and flat. She wasn’t too talkative beyond checking if I liked my nails, which I actually appreciated — it was early in the morning and both of us were still waking up, but she definitely did her thing. Loved her application and 100% satisfied.
Danielly was great! She made my first wax experience great! I’ll definitely be coming back! She was very fast and professional made me feel very comfortable. The nail salon was beautiful, very clean and organized everyone was very friendly!! I loved the vibe when you come in! I’ll be recommending this nail salon/waxing salon to everyone!! Thanks again!Services: Waxing
263 Washington Street Suite 5, Norwell, MA 02061
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