About Lapels Cleaners
Lapels Cleaners is an environmentally friendly dry cleaning franchise known for its professionalism and quality service. Customers appreciate the prompt service, often receiving their orders 1-2 days early, and many highlight the pleasant and accommodating staff. The business has received accolades, including rankings in Entrepreneur Magazine's Top 50 New Franchises and Franchise 500. One customer shared a positive experience involving a mix-up with alterations, where the owner took responsibility and offered the service at no charge, demonstrating excellent customer service. Customers also praise the helpful and friendly staff, with one noting that they were contacted when an item should not be dry cleaned, and the staff carefully handled the situation. The location often processes clothes quickly and efficiently, with items ready for pickup on time. With money-saving coupons available, Lapels Cleaners continues to build a strong reputation in the community.
Well I work there so I know that you are going to get the best customer service. And we are going to make sure you are satisfied and glad you chose us. Thank you.
I got a new pair of Ugg boots and took them to Lapels to be weather treated along with another pair of boots that needed the heel fixed. I was terrified to leave my brand new expensive boots in someone else’s hands, but Lapels did an amazing job. I also had the pair with the broken heel cleaned and weather treated. All this was done for a great price and came back quickly and in perfect condition. I bring all my dry cleaning and now shoes to Lapels. They do a wonderful job.